Frequently asked questions
What is the return policy?
TO QUALIFY FOR AN EXCHANGE (WITHIN 7 DAYS):
Items must be unworn and unused (trying on is okay).
All original tags, clips, and packaging must be included.
Items that don’t meet these conditions won’t be accepted and will be returned.
To request an exchange, message us directly.
Shipping & Handling
We offer nationwide delivery across Pakistan in 3–5 working days (Monday to Saturday).
1–2 business days
Free on all orders
Cash on Delivery (COD) available
Shared via SMS or email after dispatch
Comes in our signature Waqat™ luxury box
When will I get my order?
You will receive your order within 3–5 working days after it has been processed. We deliver Monday to Saturday across Pakistan.
A tracking number will be sent via SMS or email once your order is dispatched.